Ink68 was founded by a group industry experts and has grown to become one of the largest online retailers of printer supplies with a retail location in Atlanta, GA. Since the beginning, we have made customer satisfaction our number one goal. Our customer service representatives are knowledgeable about our products and can assist you with your printing needs. All of our products are stocked and shipped from our warehouse in Atlanta, GA. We routinely screen all our manufacturers to make sure that our products maintain the highest levels of quality and durability.

Thank you for shopping at ink68.com.

Ink68.com is dedicated to bring you the best products of the latest trend at low prices right at your finger tips. We love to hear from you. The best way to get in touch with us is via email. As we also shop online ourselves, we know the importance of reading our emails and will promptly respond.

Thank you for shopping at Ink68.com.

Here is our contact information:

Address: 2670 N Berkeley Lake Road, Ste 2, Duluth, GA 30096

service@ink68.com


ink68com@yahoo.com

Return Policy

If you have a defective cartridge or have received a wrong product, you may return your order for an exchange or a refund.

Return or exchange can only apply to items that are still within our 1-Year Warranty period. We will not be able to issue any refund or exchange for any orders that are past the 1-Year Warranty period.

Here are the guidelines for Return and Exchange:

Always contact us first:

Most of the issues with cartridges can be resolved with simple troubleshooting. Our customer support team is very knowledgeable and have years of experience to assist you with troubleshooting your cartridges.

Call us Toll Free: 1-855-668-6368

Email us: service@ink68.com

Return Instructions:

Unopened Cartridges:

You may return unopened cartridges for exchange, refund or credit of the purchase price for a new order within 1-Year of your purchase.Please note that shipping charges are not refundable.

Opened Cartridges:

If you are not 100% satisfied with your ink cartridges, you may return the product for exchange or refund within 1-Year of your purchase.

Please note that shipping charges are not refundable.

Empty cartridges:

If a laser toner or ink cartridge is returned for refund and contains less than 30% toner/ink remaining in the cartridge, it is considered empty and will not be covered under our warranty and there will be no refund issued.

This can be determined by reading the chip/circuitry on the cartridge which gives us information on the number of pages printer as well as the density of the printed pages (text, photo, etc�)



Shipping

Shipping charges are not refundable. If a shipping error occurs and we ship you the wrong products, we will issue a return label for you to return the package back to us at no additional cost.

We offer free shipping for orders over $50!

Please note, we need about 1-2 business days to process all order.

Additional Information:

USA Service Rates � UPS Ground Service $8.95 + $2.00 (for each additional item) � UPS 3-Day Select Service $14.95 + $2.00 (for each additional item) � UPS 2nd Day Air Service $17.95 + $5.00 (for each additional item) � UPS Next Day Air Service $35.95 + $5.00 (for each additional item)

International Service Rates � Canada - UPS Standard Canada $11.95 + $2.00 (for each additional item � Europe - USPS International Express $35.00 + $5.00 (for each additional item) � Australia - USPS International Express $35.00 + $5.00 (for each additional item)

Please check UPS or USPS for the details of each service.

If you have any questions about shipping or wish to select another shipping method please e-mail us at service@ink68.com for the details.